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Account questions
Answer to common questions regarding your subscription and billing
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8 articles in this collection
Written by Kreso and Ahmed
Free Trial and Lapsed subscription
Learn how to handle situations when your free trial has expired, renew your subscription, or manage a lapsed account.
Written by Kreso
Updated over
18 days ago
Purchasing a subscription
Step-by-step guide on how to buy a subscription, purchase a plan, or get a Brixx subscription.
Written by Kreso
Updated over
18 days ago
How to cancel my subscription
Instructions for canceling your subscription, stopping your subscription, or unsubscribing from Brixx.
Written by Kreso
Updated over
18 days ago
Downloading your subscription invoice
Learn how to download invoices, get subscription receipts, or access payment invoices for your records.
Written by Kreso
Updated over
18 days ago
My paid account isn’t showing as such
Troubleshooting guide for when your paid account isn't working correctly, premium features aren't showing, or you're experiencing account downgrade issues.
Written by Kreso
Updated over
18 days ago
How does my plan count work?
How plans can be split across multiple organisations in Brixx and how are plans counted
Written by Ahmed
Updated over
8 minutes ago
How to access your SSO Brixx account without SSO
Using email and password to access your SSO created Brixx account
Written by Ahmed
Updated over
minute ago
What Happens to Your Plans When Your Subscription Lapses?
If you reduce the plan amount in your subscription, or it lapses, your Brixx plans are locked. The answer to your locked plans.
Written by Ahmed
Updated over
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